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Terms and Conditions

By using the Site (felicityclub.com) or the Service, including the FELICITY CLUB Members platform, or by purchasing a membership, you agree to these Terms and Conditions. FELICITY CLUB (ABN 62 670 488 981), located at Parramatta, Sydney, NSW 2150, may update these Terms at any time. Continued use of the Site and/or Service means you accept any changes. We may also modify or discontinue the Site or Service at our discretion, with or without notice. If you do not agree to these Terms, do not use the Site or Service.

1. Privacy Policy

By purchasing a membership or using our platform and giveaways, you agree to our Privacy Policy and Terms and Conditions. We may update the Privacy Policy, with changes posted on the Site. If you disagree with any updates, stop using the Site and/or Service immediately.

2. The Services

FELICITY CLUB offers a rewards platform with discounts at many stores and consultancy and auto repairs, and we hope to add many more services in the future. Members can manage discounts, payments, and details through their dashboard. We may change, suspend, or discontinue any part of the Service at any time. Your use of the Site and Service is subject to these Terms and Conditions, and we may limit or restrict access without notice.

Refunds, Returns, and Exchanges

Memberships and one-time packages are non-refundable if purchased during promotions or giveaways. Under Australian Consumer Law:

  • You can cancel your service for a refund or compensation for major failures.
  • You can request a refund or replacement for major issues with goods.
  • For minor issues, we will address them or offer a refund and cancel the service if unresolved.

Refunds or exchanges are not available for change of mind or misunderstandings.

3. One-Time Membership Packages

Customers can choose a one-time package to access the FELICITY CLUB Platform. For detailed information on memberships, visit: Membership Terms & Conditions.

4. Termination of One-Time Membership Packages

To cancel your one-time membership, log into your FELICITY CLUB web portal, go to the Membership section, and click the cancel button. Follow the instructions to complete the cancellation. You will receive an email confirming that your membership has been cancelled, and you will no longer receive any ads from us. Your account will be removed from our portal, and you will not be charged any further.

Please note that one-time memberships are non-refundable, and any bonus entries you have accumulated will be forfeited.

5. Use of Site and Service

By using the Site or Service, you agree not to:

  • Violate any laws or regulations.
  • Post or share material that infringes on copyrights, trademarks, or other rights of others.
  • Engage in attacks or attempts to disrupt the Site or Service, such as denial-of-service attacks.
  • Attempt to access unauthorized areas of the Site, Service, or other users' accounts.
  • Develop or transmit content that is defamatory, harmful, obscene, or obstructs others' use.

6. Third-Party Products, Services, and Discounts

FELICITY CLUB may feature third-party products, services, and discounts on the Site for the benefit of our paid members. We do not endorse or guarantee these third-party offerings and assume no responsibility or liability for them.

7. Felicity Club Intellectual Property

All design, content, and layout on the Site, including the Felicity Club trademark, logo, text, graphics, and images, are owned by Felicity Club and protected by Australian and international laws. You may not copy, alter, share, or use these materials without explicit written permission.

8. Member Representations and Warranties

The Participant agrees and warrants that they will not attempt to contact any affiliate, employee, sponsor, or partner of Felicity Club to influence or manipulate the Contest results.

9. Payments, Subscriptions, and Giveaways

Payments made by customers are for the subscription to FELICITY CLUB services, which include access to discounts, consultancy, and other benefits. Subscribers enjoy these services as part of their membership.

Additionally, subscribers may receive tickets for giveaways as part of their subscription benefits. For each giveaway event, subscribers can use the giveaway tickets provided with their subscription or purchase additional one-time tickets separately if they wish to increase their chances of winning.

All payments for services and subscriptions are distinct from any payments made for additional giveaway tickets.

10. Giveaway Disclaimers

By joining Felicity Club, you agree to resolve any disputes about the Contest or prizes individually, not as a class action.